Frequently Asked Questions

How do I know what to rent or book?

Depending on your event requirements and budget, Jeremy Kusner Productions will advise you on the most effective and best value-for-money products and services.

Do you rent any items that are not listed?

Yes. We can hire in additional equipment as required. We also provide a full range of entertainment acts.

What about costs?

Each product and service has its own price schedule. Some prices include delivery, set-up, and operation for the duration of the event. Other prices cover equipment rental only, depending on the item.

Will Jeremy Kusner Productions provide attendants to staff hired items?

For specialized items, JK Productions will supply its own personnel to manage and operate the entertainment equipment for the duration of the event. In other instances, customers have the option to operate the item themselves. This is commonly known as ‘dry hiring’ or ‘self hire’, and excludes staffing and delivery.

Must my event take place outdoors?

No. Although most scheduled events are held outside during summer, most of our entertainment equipment can be set-up indoors (yes, even foam parties). The only restrictions are the amount of floor space, ceiling height and the access point into the venue. Conference venues are usually ideal.

What if it rains the day of my event?

Always take weather patterns into consideration when planning an event. Because we have no control over the weather, it is recommended that insurance cover be arranged against non-performance due to bad weather. Contingencies should always be made. Contacting the weather department for a forecast a few days before the event is also a good idea.

What about electricity?

Most of our hire items require a standard 220v 15amp dedicated plug point with a ground. As each rental unit uses varying amounts of electricity, it is best to discuss your power requirements as in some cases 3-phase power is needed. We have a variety of different options to offer. We can also supply portable generated power if required.

Do you deliver and set up?

Yes! In most instances we deliver the entertainment equipment, set it up safely and return to strike it down at the end of your event. We will go over the safety rules and operating guidelines with you and make sure everything is in good working order before your event starts. For locations further than 30 minutes’ drive from our Edenvale offices, additional travelling costs may be incurred, above our standard travelling fee.

Are reservations and pre-bookings necessary?

Yes. During our peak season, August to April, we suggest you call us at least 3-5 weeks ahead for a single item and as much as 3-6 months ahead if you are planning a large function such as a school, corporate or community event. Demand is also strong on summer weekends and at month ends. The earlier you book, the greater the selection of items available.

Is a deposit required?

Yes, we ask for a 50% deposit, usually at the time of booking, in order to secure the services and date. By paying the deposit as soon as possible, we can commit and reserve the equipment for you.

What if I want to change my order?

Please give us a call if your needs change - we are happy to change your order based on equipment availability and time of change. The earlier you call, the greater your selection chances will be.

How do I make a booking or reservation?

Call us at (011) 452-6072 to find out what is available on your preferred date. We will help you determine what the most appropriate services and equipment will be.